Gurdev Singh, MD, FRCS, FACP. Physician. Writer. Author of The Two Wells. Exploring the gap between what we mean and what others hear.
Intention is not Reception.
You were clear. They were listening. And you left with different understandings of the same conversation.
More words won’t necessarily close the gap. What matters is what the other person understood.
Explore the Ideas
Psyphera has been instrumental in honing our communication skills, including body language, difficult patient and advocate encounters, sharing bad news, and discussing medical errors.
Joey Parker, DO, FACP
Program Director, St. Joseph Internal Medicine Residency
Hospital Medicine, St. Joseph Medical Center
evidence-based
Proven to work in hundreds of companies for over five decades.
compassionate
A process grounded in understanding and empathy
adaptable
A toolset that will work everywhere—your work life, your personal life
unlock the potential of your relationships
Genuine, meaningful interactions foster a supportive environment where everyone succeeds.
create high-performing teams
Swap unwanted stress and drama for compassion and connection.
get compliant
Communications planning tailored for your organization helps you create a safe, compliant environment.
We are immensely grateful for Dr. Singh’s expertise. Process Communication Training has been a pivotal step in improving our organization’s communication, team cohesion, and overall effectiveness.
Kanoa Ng, MEd
Executive Director
Hui Mālama Ola Nā ʻŌiwi
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About the Process Communication Model®
September 20, 2024
The Process Communication Model® (PCM) is a behavioral communication model developed by clinical psychologist Dr. Taibi Kahler. It describes six Personality Types, Harmonizer, Thinker, Persister, Imaginer, Rebel and Promoter, that are present in all of us in a different order. Each has its own way of perceiving the world, its own psychological needs, and a predictable pattern it follows under str…
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