Gurdev Singh

How conflict in a community health center creates stronger teams, smarter decisions, and better care

Conflict is inevitable in a community health center. With so many people from different backgrounds ...

Invisible no more: the healing power of being present

He ran away at thirteen. Jobs came and went. Friends disappeared. Shelters became home. The worst p...

We’ll be chopping your leg off today  

In Room 342, the patient, ‘Tony’, was facing one of the most difficult challenges of his life â€...

The Communication Code

Sarah drummed her fingers on her desk at Riverdale Community Health Center, staring at the third ang...

Using PCM to Choose the Perfect Team Member (Part 2)

Now that we've pinpointed the Base personality we're after, it's time to go on a mission to spot the...

Using PCM to Choose the Perfect Team Member (Part 1)

Your team is humming along, but you know you need to bring in some fresh talent. The big question is...

Summary of Process Communication Model® Personality Types

All six Personality Types are within all of us. We have a Base Personality Type but can access the o...