connection

Looking and listening: the rare gift of presence

Not long ago, I found myself at the memorial service for a friend’s father. I’d never met him, b...

How conflict in a community health center creates stronger teams, smarter decisions, and better care

Conflict is inevitable in a community health center. With so many people from different backgrounds ...

Summary of Process Communication Model® Personality Types

All six Personality Types are within all of us. We have a Base Personality Type but can access the o...