The Process Communication Model® (PCM) is a behavioral communication model developed by clinical psychologist Dr. Taibi Kahler. It describes six Personality Types, Harmonizer, Thinker, Persister, Imaginer, Rebel and Promoter, that are present in all of us in a different order. Each has its own way of perceiving the world, its own psychological needs, and a predictable pattern it follows under stress. PCM teaches leaders to recognize those patterns in themselves and others, and to adjust how they communicate so that people hear them.
Psyphera’s work with PCM is led by a certified PCM trainer. We use the model for communication, onboarding and team development in clinical and administrative settings. We do not use it for hiring, and it is not a clinical instrument. For the official description of the six types and the research behind the model, see Kahler Communications’ own materials.