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Looking and listening: the rare gift of presence

Not long ago, I found myself at the memorial service for a friend’s father. I’d never met him, b...

Invisible no more: the healing power of being present

He ran away at thirteen. Jobs came and went. Friends disappeared. Shelters became home. The worst p...

About the Process Communication Model®

The Process Communication Model® (PCM) is a behavioral communication model developed by clinical ps...